Effective date: Sep 2, 2025
These Terms & Conditions ("Terms") apply to your use of the Dispatchee iOS application (the "App"), provided by Dispatchee LLC ("Dispatchee", "we", "us"). By installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
Your use of the App is also governed by Apple’s Standard End User License Agreement ("Apple EULA"). Where a conflict exists between these Terms and the Apple EULA, the Apple EULA will control to the extent required by Apple. The App is licensed, not sold, to you solely for use on Apple-branded devices that you own or control.
Apple EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
You acknowledge that Apple is a third‑party beneficiary of these Terms and the Apple EULA, and that Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms and the Apple EULA against you as a third‑party beneficiary.
Dispatchee LLC, 4051 SW 47th Ave, Suite 101, Davie, FL, 33314, USA. Legal notices: admin@dispatchee.com.
You must be at least 13 years old to use the App and it is not intended for children under 13. By using the App, you represent that you meet this requirement and will comply with applicable law.
The App is provided for use by organizations that subscribe to the Dispatchee CRM. Individual end users are not charged by Dispatchee for the App. Any fees are paid by the organization that has a CRM subscription with us.
Please review our Privacy Policy at dispatchee.com/privacy for information about how we collect and process personal data, including location, notifications, contacts, camera, microphone, and photos permissions used by the App.
If the App enables messaging or other user-generated content, you are responsible for your content. You agree not to:
If you believe content in the App infringes your copyright, send a notice to our DMCA Agent:
Dispatchee LLC DMCA Agent, 4051 SW 47th Ave, Suite 101, Davie, FL, 33314, USA · Email: DMCA@dispatchee.com
DMCA Agent Registration No.: DMCA-1064811
Include: your signature, copyrighted work, infringing material, contact info, a statement of good-faith belief, and a statement under penalty of perjury that you are authorized. We may remove content and terminate repeat infringers. We intend to register our DMCA Agent with the U.S. Copyright Office.
The App integrates services such as Google Maps, Twilio, and Mailgun. Your use of those services is subject to their respective terms and privacy policies.
Carrier rates may apply for SMS/voice.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee availability or error-free operation. If service-level commitments apply, they are defined in our agreement with your organization.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER DISPATCHEE NOR ITS AFFILIATES WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. For direct damages, our total liability is limited as follows: (a) with respect to an organization that pays fees to Dispatchee, the aggregate liability shall not exceed 80% of the total fees paid to Dispatchee by that organization for the twelve (12) months immediately preceding the claim; and (b) with respect to individual end users who do not pay fees to Dispatchee, the aggregate liability shall not exceed $100. These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose.
You agree to defend, indemnify, and hold harmless Dispatchee LLC and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms, applicable law, third-party rights, or misuse of the App.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Exclusive jurisdiction and venue lie in the state and federal courts located in Broward County, Florida, except as provided below.
Binding Arbitration: Except for claims that qualify for small-claims court or for injunctive relief, any dispute will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Broward County, Florida. You and Dispatchee waive the right to a jury trial and to participate in a class action or representative proceeding. You may opt out of arbitration within 30 days of first agreeing to these Terms by emailing admin@dispatchee.com with your request and mailing a copy to: Dispatchee LLC, 4051 SW 47th Ave, Suite 101, Davie, FL, 33314, USA.
We may suspend or terminate access to the App immediately for violations of these Terms, risk, abuse, or unlawful activity, and may remove content in our discretion. Organizations may also manage user access according to their agreements with Dispatchee.
We may update these Terms from time to time. For material changes, we will provide an in-app notice. Your continued use of the App after the effective date constitutes acceptance of the updated Terms.
The App is not a replacement for traditional telephone or mobile services and does not support emergency calls (e.g., 911). You must use a traditional telephone service to contact emergency services.
If you opt in to receive SMS messages, you agree to receive informational or transactional texts from Dispatchee or its service providers. Message and data rates may apply. Message frequency varies. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages.
We may modify, suspend, or discontinue the App or features at any time, with or without notice. Where required by law or applicable agreements, we will provide notice to affected organizations.
You represent that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. sanctions and are not a person or entity listed on any U.S. sanctions or restricted party list. You agree to comply with all applicable U.S. export control and sanctions laws in connection with your use of the App.
Legal notices: admin@dispatchee.com. Support: /ios-support.